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Glossary

Information governance

Also called: IG

Information governance is the framework of accountability, policies and controls determining how an organisation creates, uses, retains and disposes of its information. Records management and data protection are components of it rather than alternatives to it or to each other.

Information governance explained

What it covers

Ownership of information, classification, retention and disposal, access and security, quality, and the accountability for each. It is the layer above the individual disciplines, and its purpose is to stop them being solved in isolation — which is how organisations end up with a retention schedule that conflicts with their privacy notice.

Where the disciplines overlap

Data protection requires personal data not be kept longer than necessary. Records management requires records be kept as long as required and then disposed of. Security requires access be limited to those who need it. All three are answered by a retention schedule, a classification scheme and a permission model — the same three artefacts, requested by three functions.

Organisations that recognise this build them once. Organisations that do not build three overlapping versions that disagree.

Why it fails

Almost always ownership. A framework owned by a committee is a framework nobody updates, and the most common failure is not a wrong policy but an unmaintained one. A named individual with authority to decide is the single strongest predictor of whether a programme works.

The honest measure

Not how much is classified correctly, but how much is not — unclassified records, unowned policies, and shares nobody has reviewed. Those numbers are uncomfortable and they are the ones worth reporting.

FAQ

Information governance: common questions

Is information governance the same as data governance?

They overlap heavily; data governance usually emphasises structured data, quality and lineage, while information governance emphasises documents, records and retention. In practice the distinction matters less than having one owner for both.

Who should own it?

One named person with authority, reporting somewhere senior enough that a decision they make sticks. A committee can advise; it cannot own.

Eine 30-minütige Sitzung mit einem Solutions Engineer, mit einer Ordnerstruktur und Freigabekette, die Ihren ähneln — kein allgemeiner Demo-Mandant.