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Glossary

Statement of applicability

Also called: SoA

A statement of applicability lists every Annex A control in ISO/IEC 27001, states whether each one is applicable, and justifies the decision either way. It is the document an auditor reads first, because it defines the scope of everything else that follows from it.

Statement of applicability explained

What it must contain

For each Annex A control: whether it applies, the justification for including or excluding it, and whether it is currently implemented. Exclusions need reasoning — "not applicable" without a reason is the most commonly raised observation on a statement of applicability.

Why consistency is the risk

The statement says which controls you adopted. The risk treatment plan says why, by reference to identified risks. The policy set implements them. Those three documents are usually written by different people at different times, and any inconsistency between them is a finding.

An auditor will pick a control from the statement, ask which risk it treats, and then ask to see the procedure that implements it. A gap anywhere in that chain is visible immediately.

How document control helps

Tagging each policy, procedure and piece of evidence with the Annex A control reference it supports turns that chain into a filter. It also makes the reverse check possible: a control marked applicable with no linked documentation is a gap you can find before an auditor does.

Keeping it current

It changes whenever the risk assessment changes, the scope changes, or a control's implementation status changes. A statement of applicability that has not been revised since certification is either a very stable organisation or an unmaintained document.

FAQ

Statement of applicability: common questions

Can controls be excluded?

Yes, with justification. Excluding controls for activities the organisation genuinely does not perform — application development, for instance — is normal and expected. Excluding one because it is inconvenient is not.

Should we share it with customers?

Many vendors do, under NDA, and it is a reasonable request from an enterprise buyer. Some provide a summary instead. Either is acceptable; refusing without explanation is not.

Uma sessão de 30 minutos com um engenheiro de soluções, sobre uma estrutura de pastas e uma cadeia de aprovação parecidas com as suas — não um ambiente de demonstração genérico.